Legal
Privacy Policy
Privacy Policy
Who we are
Ventura do Mar / Ventura - Nature Emotions operates this website and offers nature tours from Marina do Funchal, Madeira, Portugal. For privacy questions or requests, contact bookings@venturadomar.com.
Enquiries
When you contact us, we receive the name, email address, optional telephone number and message you provide. We use this information to respond and, where requested, arrange a tour. Processing is based on taking steps at your request before a booking, or our legitimate interest in answering general enquiries. Sending an enquiry does not subscribe you to marketing. Please avoid including sensitive personal information in the form.
Bookings and payments
Online bookings are handled by FareHarbor. If you allow its booking popup or follow a booking link, you interact with that service. FareHarbor and its payment providers handle the information entered in their booking flow under their own privacy notices. This website's enquiry form does not collect payment card details. Please read the privacy information provided at checkout before completing your booking.
Website operation
An essential session cookie protects the enquiry form against forged submissions. Your cookie preference is stored in your browser for up to 180 days. Hosting services may process technical information such as IP addresses, request times and error logs to deliver and secure the website.
Sharing and retention
Enquiries are delivered to our company mailbox. Hosting and email providers process data as necessary to operate these services. Booking data is handled through FareHarbor. We keep enquiry information only as long as needed to respond, follow up, resolve disputes or meet applicable legal obligations. Booking and accounting records may need to be retained for legally required periods. We do not sell enquiry information.
Your choices and rights
Where applicable, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. You may withdraw permission for the booking popup through Cookie settings in the footer. Withdrawal does not affect earlier lawful processing. Contact bookings@venturadomar.com to exercise your rights. You may also complain to the Portuguese data protection authority, CNPD (www.cnpd.pt).
External websites
Facebook, Instagram, map and booking links connect to external services only when followed, except for FareHarbor content and the Google map you explicitly allow here. Loading the interactive ticket-office map sends technical information such as your IP address to Google and may allow Google cookies. It has a separate load control and can be removed using Hide map. These services may process data outside your country and apply their own privacy and cookie policies. Read their notices for details about recipients, transfers and safeguards.
Updates
We will update this policy when the website's services or processing practices change.
Optional videos and staff access
YouTube backgrounds load only after permission for optional services. Loading shares technical data with Google under its own privacy policies. A photograph appears without permission. Essential sessions also secure staff access to the content editor.
Google Analytics (optional)
Only with your permission for visit statistics, we use Google Analytics 4 to measure pages viewed, technical visit data and booking-button clicks. We do not send form fields or enable advertising features, Google Signals or ad personalisation. Google may process data outside the European Economic Area under its terms and transfer safeguards. See https://policies.google.com/privacy. The _ga and _ga_* cookies are configured to last no more than 180 days. You can withdraw consent using Cookie settings in the footer; collection stops and this domain's Analytics cookies are deleted. Booking clicks do not represent completed purchases.
Who we are
Ventura do Mar / Ventura - Nature Emotions operates this website and offers nature tours from Marina do Funchal, Madeira, Portugal. For privacy questions or requests, contact bookings@venturadomar.com.
Enquiries
When you contact us, we receive the name, email address, optional telephone number and message you provide. We use this information to respond and, where requested, arrange a tour. Processing is based on taking steps at your request before a booking, or our legitimate interest in answering general enquiries. Sending an enquiry does not subscribe you to marketing. Please avoid including sensitive personal information in the form.
Bookings and payments
Online bookings are handled by FareHarbor. If you allow its booking popup or follow a booking link, you interact with that service. FareHarbor and its payment providers handle the information entered in their booking flow under their own privacy notices. This website's enquiry form does not collect payment card details. Please read the privacy information provided at checkout before completing your booking.
Website operation
An essential session cookie protects the enquiry form against forged submissions. Your cookie preference is stored in your browser for up to 180 days. Hosting services may process technical information such as IP addresses, request times and error logs to deliver and secure the website.
Sharing and retention
Enquiries are delivered to our company mailbox. Hosting and email providers process data as necessary to operate these services. Booking data is handled through FareHarbor. We keep enquiry information only as long as needed to respond, follow up, resolve disputes or meet applicable legal obligations. Booking and accounting records may need to be retained for legally required periods. We do not sell enquiry information.
Your choices and rights
Where applicable, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. You may withdraw permission for the booking popup through Cookie settings in the footer. Withdrawal does not affect earlier lawful processing. Contact bookings@venturadomar.com to exercise your rights. You may also complain to the Portuguese data protection authority, CNPD (www.cnpd.pt).
External websites
Facebook, Instagram, map and booking links connect to external services only when followed, except for FareHarbor content and the Google map you explicitly allow here. Loading the interactive ticket-office map sends technical information such as your IP address to Google and may allow Google cookies. It has a separate load control and can be removed using Hide map. These services may process data outside your country and apply their own privacy and cookie policies. Read their notices for details about recipients, transfers and safeguards.
Updates
We will update this policy when the website's services or processing practices change.
Optional videos and staff access
YouTube backgrounds load only after permission for optional services. Loading shares technical data with Google under its own privacy policies. A photograph appears without permission. Essential sessions also secure staff access to the content editor.
Google Analytics (optional)
Only with your permission for visit statistics, we use Google Analytics 4 to measure pages viewed, technical visit data and booking-button clicks. We do not send form fields or enable advertising features, Google Signals or ad personalisation. Google may process data outside the European Economic Area under its terms and transfer safeguards. See https://policies.google.com/privacy. The _ga and _ga_* cookies are configured to last no more than 180 days. You can withdraw consent using Cookie settings in the footer; collection stops and this domain's Analytics cookies are deleted. Booking clicks do not represent completed purchases.