Terms & Conditions

Please read these terms and conditions for the booking carefully as they incorporate the basis on which bookings are accepted.

RESERVATIONS
A deposit of 35 % of tour cost is required on confirmation of some tours, specially the ones of several days, and on the birdwatching packages. The Selvagens Trip has special reservations conditions. The balance to be paid before services commence. Payment is required in full where bookings are done less than 30 days before tour begins. Reservations are subject to cancellation if the balance is not paid before commencement of tour.
NB: The right is reserved not to execute tours if payment has not been received in full as per above.

COSTS
Costs include all expenses in respect of vehicles and the driver as per the itinerary on the Birdwatching Land Tours. On all tours fees to the Madeira Natural Parks and meals are included unless otherwise advised. Prices quoted may change at any time, without notice. Prices are correct at time of posting Special rates apply for groups

ACCOMMODATION
On the boat, the accommodation is based on all persons sharing two cabins with a bed for each person.

ALTERATION OF TOURS
The Ventura do Mar reserves the right to alter arrangement or cancel the operations of a planned tour if and when conditions necessitate. The company also reserves the right to decline to accept persons or members of any tour/group at any time, in which case a substantial amount will be refunded. All prices are subject to change without notice. In cases of cancellations of booked tours, the company has a right to charge commissions, amounts which vary depending on overheads incurred by the company. For the Selvagens Trip any cancellations by clients done between 60-40 days before departure date will be refunded in full, less €150 handling charges. 60% of total costs will be deducted if cancellation is done 39-25 days prior to arrival; 80 % of total costs will be deducted if cancellation is done 24-15 days prior to arrival; 100% of total costs will apply to cancellations done 14 days prior to arrival. No refunds will be made for any tours, accommodations, service, or tour feature not utilized during the tour. All claims must be received within 30 days after cancellation of tour. Cancellations must be done in writing.

PRICING
Prices are based on fares and other overheads prevailing at the time of issuance of price lists and are subject to change without notice.

TRANSPORTATION
Cars or Minibuses will be provided depending on the number of clients or route to be taken on the Birdwatching Land Tours. The right is reserved to employ the services of subcontracts should circumstances dictate. English speaking driver guides are provided, plus any other requested guides.

LIABILITY
The company and it's agents act only as agents of the passenger in all matters related to hotel/lodge accommodation, tours, transport etc, and shall not be liable for injury, delays, loss or damage in any manner. The laws of the country inhibit the company's liability to passengers ferried in its own vehicles. All claims are subject to the jurisdiction of the courts of this country in which the matter arises. The company reserves the right to employ subcontractors for all or part of the services. All participants are advised to get an insurance policy to cover personal accidents, medical expenses and loss of your baggage.

CREDITS
Photographic Credits and Copyright Information
All photographs in this website were used with permission of the photographers. Most images are copyrighted by the photographers, and may not be used for commercial purposes without prior written permission of the copyright holders. You may not reproduce them (other than for personal use), download, printed, sample, copy them to a web site or redistribute them in any fashion.
To purchase an image, please contact the photographer directly.
For more information please contact: Luis Dias luis@luisdias.net

Contact Us

If you would like to book one of our activities or have any further questions, feel free to contact us using the details below.
*(chamada p/rede móvel nacional)
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